In today’s dynamic marketplace, businesses of all sizes need innovative payment solutions to drive growth and efficiency. A leading company in the Middle East and Africa region, operating across markets such as the UAE, Jordan, Egypt, Nigeria, Ghana, and South Africa, sought to elevate its digital capabilities to support over 150,000 merchants and partner with 200+ financial institutions. Their mission was clear—simplify commerce and embrace cutting-edge technology for a seamless customer experience.
To stay ahead of the competition, this payment solutions provider embarked on a strategic digital transformation journey. With a focus on financial inclusion, enhanced customer experience, and secure data accessibility, the company needed a partner capable of delivering a tailored, API-driven ecosystem. They found that partner in Abacus, renowned for its deep expertise in digital transformation and SAP solutions.
The business faced several critical challenges:
Abacus, an SAP gold partner, brought extensive experience to the table. The company leveraged its expertise to provide a robust, scalable solution that transformed digital challenges into opportunities.
Custom Developer Portal: Abacus installed and configured a Drupal 9-based developer portal, fully customized to match the company’s branding and hosted on Azure infrastructure.
Multi-Region Developer Portal: A unified platform serving various regions, featuring region-specific applications and sandbox API access.
Single Sign-On (SSO): Streamlined user access through integrated SSO between the developer and onboarding/self-service portals.
Multi-Region API Access: Custom API access through Apigee X management APIs, enhancing control and security across multiple regions.
Monetization Dashboards: Integrated dashboards provided actionable insights, driving data-driven decision-making.
Production Transition: Enabled a seamless transition to production, allowing full management of the developer portal.
Through this collaboration with Abacus, the business achieved:
Enhanced Customer Experience with a unified developer portal offering region-specific solutions.
Secure Data Accessibility through seamless and secure data access, improving operational efficiency.
Faster Innovation Cycles with accelerated development and deployment of API-driven solutions.
API Maturity through strong governance, supporting scalable and compliant operations.