Building a Stronger Workforce: Packages Limited’s Journey to Enhanced Employee Engagement with Abacus.
Industry Focus and Scope
Established in 1956, Packages Limited is a key provider of premium packaging solutions in Pakistan. As a joint venture between the Ali Group of Pakistan and Akerlund & Rausing of Sweden, Packages Limited has been serving a broad range of industries including construction, food, personal care, pharmaceuticals, and agriculture. Over the decades, the company has expanded its capabilities to meet the growing demand for high-quality packaging products. With a focus on delivering efficiently and sustainably, Packages Limited is committed to maintaining its leadership in the packaging industry.
The Challenge: Enhancing Employee Engagement Amid Rapid Growth
As Packages Limited expanded its reach and operations, the company realized that employee engagement and satisfaction were critical to long-term success. However, with its growing workforce, the company began facing challenges in understanding employee motivation, satisfaction, and the factors influencing engagement. The management recognized the need to improve the connection between leadership and employees, ensuring that workplace dynamics supported both individual and organizational growth.
Packages Limited sought to better understand the level of engagement across its workforce, identify key drivers of employee satisfaction, and create a strategy for improvement that aligned with the company’s broader goals.
Key Challenges:
- Employee Engagement Insights: Without a comprehensive system to measure engagement, it was difficult to gather accurate insights into employee satisfaction, motivation, and areas for improvement.
- Workplace Culture: As the company expanded, there was a need to foster a more agile and responsive workplace culture that could quickly adapt to employee needs and organizational changes.
- Management-Employee Connection: The gap between leadership and employees needed to be bridged. While management sought feedback, there was no structured approach to gather and act upon employee concerns.
- Long-Term Strategy Development: Translating the feedback into actionable, long-term strategies that would boost morale, retention, and overall engagement was a major challenge.
The Solution: An Employee Engagement Survey Led by Abacus
To address these challenges, Packages Limited partnered with Abacus to conduct a comprehensive Employee Engagement Survey. The goal was to measure employee engagement levels, identify underlying issues, and gain actionable insights to improve workplace culture and employee satisfaction. By collecting both quantitative and qualitative data, Abacus provided a structured way for Packages Limited to understand its employees’ concerns, motivations, and overall engagement.
Key solutions included:
- Employee Engagement Survey: A detailed survey designed to measure various aspects of employee satisfaction and engagement, including job satisfaction, workplace culture, communication, and leadership effectiveness.
- In-Depth Data Analysis: Abacus analyzed both quantitative and qualitative data, identifying common themes and concerns from employees. This allowed Packages Limited to gain a deeper understanding of engagement levels.
- Actionable Insights: Based on the survey results, Abacus provided specific, actionable recommendations for improvement. This included identifying key areas to focus on, addressing employee concerns, and implementing long-term engagement strategies.
Why Packages Limited Chose Abacus:
- Expertise in Employee Engagement: Abacus brought expertise in conducting comprehensive employee surveys and analyzing the results to help businesses improve their workplace dynamics.
- Tailored Solutions: Abacus provided a customized survey and action plan that aligned with the unique needs and culture of Packages Limited.
- Data-Driven Approach: By using data to drive decisions, Abacus helped Packages Limited move from anecdotal feedback to a structured, evidence-based strategy for employee engagement improvement.
Outcome:
The Employee Engagement Survey conducted by Abacus provided Packages Limited with a clearer picture of the workforce’s satisfaction and engagement levels. The survey results led to the following outcomes:
- Improved Management-Employee Connection: Management was able to understand employee concerns more clearly, creating a more open and communicative work environment.
- Enhanced Workplace Culture: By addressing key issues identified in the survey, Packages Limited was able to foster a more agile, responsive, and supportive workplace culture, which improved employee morale.
- Actionable Feedback: The survey’s insights allowed Packages Limited to prioritize focus areas and implement changes that directly addressed employee concerns, creating a more positive work environment.
- Data-Driven Strategy: With the detailed insights provided, Packages Limited could develop long-term strategies to improve employee satisfaction, retention, and overall organizational effectiveness.
The integration of employee feedback into the company’s processes drove continuous improvement, reinforcing Packages Limited’s commitment to creating a workplace where employees felt heard, valued, and motivated.
Conclusion:
The collaboration between Packages Limited and Abacus resulted in a valuable transformation in employee engagement practices. Through a comprehensive survey, Packages Limited gained deep insights into employee satisfaction and identified key areas for improvement. By acting on this data, the company was able to strengthen its management-employee connection, foster a more positive workplace culture, and implement long-term strategies for engagement.
The survey helped Packages Limited build a more engaged and motivated workforce, ensuring the company’s success in the highly competitive packaging industry. This project also laid the foundation for a continuous process of improvement, allowing the company to adapt to employee needs and align organizational goals with employee satisfaction in the future.