Meet The AI Duo Transforming Telco: Google Vertex AI and Contact Centre AI
Ever wondered how your Telco manages to respond instantly when you call customer service? It’s not magic—it’s […]
Redefining Customer Experience through Digital Transformation
Industry Focus and Scope A leading conglomerate based in Dubai, renowned for revolutionizing retail, real estate, hospitality, […]
Transforming Payment Solutions: A Case Study in Digital Innovation
Industry Focus and Scope In today’s dynamic marketplace, businesses of all sizes need innovative payment solutions to […]
Elevating Africa’s API Marketplace with Abacus
Industry Focus and Scope A major cross-industry API marketplace in Africa was experiencing rapid growth and needed […]
Revolutionizing Connectivity – A Journey to Digital Excellence with Abacus
Introduction: Elevating Connectivity and Innovation A leading communications provider in Africa is renowned for its expansive network […]
A Journey Towards Digital Transformation – Overcoming Challenges with Abacus
Industry Focus and Scope In the rapidly evolving landscape of mobile financial services, one leading platform in […]
Al Evolution: Navigating Costs, Governance, and the Path to Responsible Innovation
A recent Goldman Sachs report, “Gen AI: Too Much Spend, Too Little Benefit?” emphasized that AI will drive […]
Talal Group: A Journey Towards Digital Transformation with Abacus
Industry Focus and Scope Since its establishment in 1983, the Talal Group has cemented its reputation as […]
Transforming Ride-Hailing Support: Abacus Leads the Charge in First-Contact Resolution
Industry Focus and Scope In the rapidly expanding ride-hailing industry, customer support plays a critical role in […]
Optimizing Operations at Maskati Brothers: A Transformation in Plastics Manufacturing
Industry Overview and Company Background Maskati Brothers is a leading plastics manufacturer located in Dammam, Saudi Arabia, […]