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How do we confidently give each other direct, honest and timely feedback without emotion or judgment to achieve our goals?

Feedback That Works teaches our simple, powerful, and effective feedback model that enables your employees to give and receive focused, productive feedback. And we know when employees improve their ability to be this specific and direct, the person receiving that feedback will be more motivated to take actions that improve performance.

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PROFILE

 Internal HR and Training & Development Professionals tasked with building practical leadership skills within teams or across the organization.


Business Unit Leaders, Team Leaders, or Project Leaders who are aiming to improve the performance of their teams by creating a culture of effective feedback.

TOPICS
Understand the need for providing feedback in the workplace

Provide effective feedback using Situation-Behavior-Impact (SBI) language

Practice delivering and receiving feedback using CCL’s feedback model

Review common mistakes in delivering feedback

Create a plan of action for more effectively delivering feedback to others
BENEFITS
Enhanced Communication
Improved Performance
Positive Work Culture
Strengthened Relationships
Skill Development
Reduced Conflict
Personal Growth
Better Decision-Making
Increased Employee Engagement
Goal Alignment
Continuous Improvement
Leadership Effectiveness

Why Choose the Listening to Understand Training Program?

Elevated leadership skills

Fostered positive relationships

Enhanced professional impact

Gained respect and trust

Experienced transformative leadership

Acquired valuable techniques

Achieved personal growth and self-awareness