Abacus
IPs.

Unleash the Power of Abacus: Empowering Businesses through Innovative Technology Solutions

What if outsourcing wasn’t just about cost, but competitive advantage? At Abacus, we reimagine outsourcing as a strategic performance engine delivering IT, customer experience, finance, HR, and data management services built to outperform. By blending process excellence with intelligent automation and analytics, we enable precision, speed, and measurable impact at scale. With Abacus, outsourcing evolves beyond efficiency to become a catalyst for reinvention. While you focus on innovation and growth, we execute with seamless delivery, adaptive scalability, and deep domain expertise.

IP's

From HR to customer experience, we’re transforming outsourcing into a strategic force that drives industries forward, setting new standards of excellence along the way.

Business Process Outsourcing

At Abacus, Business Process Outsourcing is redefined through the lens of experience. We fuse customer service excellence with analytics and adaptive workflows to create intelligent support ecosystems. From omnichannel engagement to predictive service models, we help enterprises deliver responsiveness at scale, turning every interaction into a moment of value and every process into a source of insight.

Abacus BPO – Outsourcing Excellence, Redefined.

Abacus BPO, a subsidiary of Abacus Global, empowers organizations to scale with confidence through innovative Business Process Outsourcing (BPO) solutions. With over 5,200 professionals and state-of-the-art facilities across 30+ countries, Abacus BPO combines technology, talent, and transformation to deliver measurable business impact.

Abacus - Digital Transformation Across the Globe

Services In BPO Office

Outbound Contact Center
Inbound Contact Center
Customer Experience Measurement
Business Process Reengineering
E-commerce Customer Support
Workforce Management
Telemarketing Services
Lead Generation Services

Services In BPO Office

Abacus BPO delivers tailored outsourcing excellence across diverse industries:

Banking & Fintech, Telecom, Ride-Hailing, Healthcare, Retail & E-commerce, Logistics, Construction, Real Estate, Energy & Utilities, Consumer Goods, and Automobile.

Antlere

Antlere, our Experience Management (XM) platform, redefines how intelligent enterprises understand and engage customers. It transforms real-time data into predictive insight, enabling brands to anticipate needs, personalize at scale, and connect with customers in meaningful ways. Every interaction becomes a catalyst for loyalty, value creation, and lasting differentiation.

A leading Experience Management (XM) Platform.

Antlere, an Abacus BPO-powered Experience Management (XM) platform, transforms every customer interaction into actionable intelligence. Built to help businesses understand, measure, and enhance customer experiences, Antlere combines AI-driven analytics, real-time feedback, and multi-channel engagement to unlock data-led growth.

From startups to global enterprises, Antlere empowers organizations to make smarter decisions, deliver personalized experiences, and gain a competitive edge through its innovative suite of tools.

Our Core Solutions & Services

Antlere Interact
Antlere Smart
Antlere Enterprise
Customer Satisfaction Surveys
Mystery Shopping Programs
Customer Journey Mapping
Competition Scan
Merchant Review

Engineered for Enterprise Confidence & Empowering Industries

Antlere ensures data privacy and compliance with SOC 2, GDPR, and end-to-end encryption standards. With intelligent API integrations and Google Apigee partnership, it delivers seamless system connectivity and enterprise scalability.

Antlere drives experience transformation across multiple sectors — E-commerce, Banking & Fintech, Telecom, Healthcare, Ride-Hailing, Logistics, and Retail — enabling brands to connect, engage, and grow intelligently.

Profacus

Profacus reimagines HR enablement for the digital era: bridging people, performance, and purpose through adaptive operating models. From talent acquisition to workforce transformation, Profacus applies data-driven insight and automation to enhance productivity, strengthen culture, and position human capital as a force for sustained organizational growth.

PROFACUS – Redefining the Future of Work

Profacus, an Abacus company, is a next-generation workforce enablement and HR outsourcing platform that empowers businesses to scale globally — faster, smarter, and with full compliance. Built on three decades of Abacus excellence, Profacus combines AI-powered talent acquisition, global payroll, and EOR (Employer of Record) capabilities to help organizations build teams without borders.

Our mission is simple: to make hiring and managing global talent as seamless as running your local team — with the right people, processes, and technology.

Our Core Solutions & Services

Resource Augmentation
Employer of Record (EOR)
Payroll & Compliance Services
Talent Acquisition
Talent Assessment

Next-Generation Workforce Enablement and HR Outsourcing Platform

As part of Abacus Global, Profacus represents the future of workforce transformation — where people, process, and technology align to create agile, borderless, and high-performing organizations.

We don’t just connect talent to opportunity — we empower businesses to grow without limits.

AMOS

AMOS is the intelligence layer for the modern enterprise, transforming raw data into real-time foresight that accelerates decision-making and performance. Leveraging predictive analytics and contextual intelligence, it helps leaders anticipate change, optimize outcomes, and create value before opportunities even surface. With AMOS, organizations move from complexity to confidence, operating at the speed of insight.

Data Collection Management & Data Intelligence Providers

To modernize and streamline AMOS’s website, clearly positioning it as a global Data Collection & Intelligence Outsourcing entity under the Abacus group. Emphasize its legacy (15+ years), operational scale, and value in delivering competitive-edge data for enterprises.

Service, Solutions & Framework

Competitive Data Collection
Data Quality Control
Data Intelligence & Analytics
Customer Journey Mapping
MacroManagement Console®
Com-Intel®

A Global Data-Intelligence Partner

As part of Abacus Global, AMOS extends our shared mission — transforming operations through data-driven intelligence, process excellence, and global scalability.

Together, we don’t just collect data — we convert it into foresight, clarity, and measurable business value.

Our Clients.

We’ve delivered bold, future-focused solutions to over 1,500 enterprise clients.